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Dragonfly Quilts

Contact       Quilt Safety       Refund Policy      How to Order

E-Mail Catriona Wood - (for Java enabled browsers)

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Telephone: +44 (0) 777 389 0878

Quilt Safety

Babies should be laid to sleep on their back with their feet touching the foot of the cot.

Sheets or thin blankets should be tucked in and made up so that they come no higher than the baby's shoulders, to prevent them from wriggling under the covers.

Do not let your baby sleep on sheepskins, or use duvets, pillows, cot bumpers or quilts for infants under one year old.

Source: NHS Direct Online Health Encyclopedia

Replacement/Refund Policy

Replacement / refund will be made if the quilt is defective. We do not take responsibilities if the quilt is damaged by buyer's improper use or handling, or if the quilt is damaged by improper laundering, please follow the instructions that come with your quilt.
Buyers must request their replacement / refund within 14 days after the item was purchased. The item must be returned with its original package before the replacement / refund is approved. Buyers are responsible for return postage cost. We don't take responsibilities if the returned item is lost when being sent back. The replacement / refund will be provided as soon as we confirm the arrival of returned items.

Commissions, made to order items are non refundable.

How to Order

If you have problems viewing or using the pay buttons please change browser to outlook, alternatively, contact me for a direct paypal payment link.

We accept all major credit cards, cheques, postal orders, paypal and direct debit

To use our online shopping click the 'buy now' button icon  for the product you wish to purchase. You can buy as many of the same item or different items as you wish by adding amount to quantity. You may be asked if you wish to view non secure items click ok as this is only the shopping area; You are not submitting any personal details at this stage. When you have finished your shopping you will see a list of all the items you have picked. You can remove or add any product during the shopping process by simply amending the quantity amount. When you are happy with your choice proceed to check out and you will be directed to PayPal *; fill in your details for delivery, credit card or paypal payments. Please note that all transactions go via our web host 'Walkabout Crafts'
*You do not need to have a Paypal account to use the online shopping facility.

By Post

If you are not happy with submitting credit card details etc over the internet then I can accept cheque and postal orders via post. Please contact me for address details.

Security

Our online shopping service is provided by our web host 'Walkabout Crafts' and all payments go via paypal; all credit card details etc are handled by paypals secure server. We are only forwarded address details for delivery purposes. We do not have access to credit card details or paypal payment details. Your information is not stored on the internet or any publicly accessible computer system. If you have any doubts or queries then please do not hesitate to contact either ourselves or paypal.

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